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Questions

Asked and answered.

If something here is not covered, a person will answer the phone.

Contact us
What time can I check in?

Check in is from 14:00 and check out is by 10:00. If the unit is free either side of your stay we will usually flex it. Ask when you book rather than on the day.

Are the apartments really all the same?

Yes. Same layout, same furniture, same finish. Six are standard and four are larger, and the larger ones cost K100 more a night. That is the whole difference.

How do I pay?

MTN Mobile Money, Airtel Money, Zamtel Kwacha, or a Visa or Mastercard. Payment is taken when you book and your confirmation arrives immediately.

Do I pay everything up front?

Yes, the full amount for the stay. That is what holds the dates.

Can I cancel?

Cancellations more than 48 hours before check in are refunded in full. Inside 48 hours the first night is charged. Confirm the current policy before you book.

Do you charge more at busy times?

Peak periods carry a different rate. It is shown on the booking page before you pay, never added later.

Do you do corporate rates?

Yes. Companies booking regularly or taking several rooms are quoted directly and invoiced together. Get in touch with your dates and volumes.

Is there parking?

Inside the compound, directly outside your door, at no extra cost.

How secure is it?

Walled, with an electric fence, an alarm, a controlled gate and lighting across the grounds through the night.

Is there a generator or backup water?

Confirm backup power arrangements. There is a backup water tank serving the compound.

Can I cook?

Every unit has a hob, fridge, kettle, crockery and utensils. It is genuinely self catering, not a kettle in a corner.

Do you take longer bookings?

Weekly and monthly stays are common here and are quoted directly. Send us the dates.

Demonstration build · bookings and payments are simulated